DDKBricks Costumer Service
Shipping:
You can choose to have your items delivered. The shipping costs within the Netherlands are as follows:
Up to 2KG: €4.95
Up to 10KG: €7.95
Our packages are always shipped via PostNL.
Returns:
If, for any reason, you wish to return your purchase, it is always possible. You must send the package back to our store, where upon receipt, we will carefully check the contents of the order before crediting your account. You will then receive the purchase amount back on the account used for payment.
It is important to mention that the costs for returning orders are the responsibility of the customer. This means you need to pay for the return shipping costs. If the shipment does not arrive at our store, unfortunately, we cannot process a refund.
Always contact us before returning your order so that we can provide you with the correct information.
Contact Information:
Do you have a question or comment? Send us a message via the email address or the contact form. We strive to respond within one working day. If you prefer to speak directly with one of our staff members, that is, of course, possible. We are available by phone during our opening hours.
Email:info@ddkbricks.nl
KVK: 92986595
VAT-ID: NL004991097B27